pc666 Privacy Policy

pc666 takes the privacy of its players seriously. As a PAGCOR-licensed Philippine online casino and sports betting platform, we are required by law — and committed by principle — to handle personal data responsibly, transparently, and securely.

This Policy applies to all personal data processed by pc666 in connection with the operation of the pc666 platform, including data collected during registration, KYC verification, financial transactions, gameplay, customer support interactions, and marketing communications. It applies to all players, whether based in Metro Manila, Cebu, Davao, Quezon City, or anywhere else across the Philippine archipelago.

This Policy should be read alongside the pc666 Terms & Conditions and any game-specific or promotion-specific terms published on the Platform. In the event of a conflict between this Policy and the Terms & Conditions on a data privacy matter, this Policy shall prevail.

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, pc666 is the personal information controller in respect of all personal data collected through the pc666 Platform.

pc666 operates under a licence issued by the Philippine Amusement and Gaming Corporation (PAGCOR) and is subject to the data governance, AML, and player protection standards prescribed by PAGCOR in its regulatory framework for licensed online gaming operators.

pc666 has appointed a Data Protection Officer (DPO) as required under the Data Privacy Act. The DPO's contact details are provided in Section 14 of this Policy.

pc666 collects the following categories of personal data, depending on how you interact with the Platform:

pc666 does not intentionally collect sensitive personal information (as defined in the Data Privacy Act) such as health data, religious beliefs, political affiliations, or biometric data, except where required by specific PAGCOR regulatory obligations or where you voluntarily provide such information in the course of a support interaction.

pc666 collects personal data through the following means:

• Direct Collection: Information you provide when you register an account, complete KYC verification, submit a deposit or withdrawal request, contact customer support, participate in a promotion, or respond to a survey;
• Automated Technologies: Technical and usage data collected automatically when you access the pc666 Platform, including through cookies, web beacons, session logging, and device fingerprinting technologies (see Section 8);
• Third-Party Sources: Identity verification data provided by KYC service providers; fraud and AML screening data from compliance data providers; payment transaction data from GCash, PayMaya, and banking partners; and analytics data from platform performance monitoring services;
• Publicly Available Sources: In limited circumstances, publicly available information (e.g., public government records) may be used to verify identity or investigate suspected fraud, in compliance with applicable law.

pc666 processes your personal data for the following specific, legitimate purposes:

• Account Management: Creating, operating, and maintaining your pc666 Account, including authentication, security monitoring, and account communications;
• KYC & Age Verification: Verifying your identity, age (21+), and eligibility to use the pc666 Platform in compliance with PAGCOR requirements;
• Payment Processing: Processing deposits and withdrawals via GCash, PayMaya, BDO, BPI, Metrobank, InstaPay, PESONet, and other supported Philippine payment methods;
• AML & Fraud Prevention: Detecting, investigating, and reporting suspicious transactions and potential fraud, money laundering, or terrorist financing activity as required by Philippine AML law and PAGCOR regulations;
• Regulatory Compliance: Fulfilling all obligations arising from PAGCOR licensing requirements, Philippine law, and lawful requests from competent government authorities;
• Customer Support: Providing assistance through live chat, email, and other support channels; investigating and resolving complaints and disputes;
• Platform Improvement: Analysing aggregated usage data to improve Platform performance, game selection, user experience, and responsible gaming features;
• Responsible Gaming: Monitoring player activity to identify potential problem gambling behaviours and administering responsible gaming tools such as deposit limits, session reminders, and self-exclusion;
• Marketing Communications: Sending promotional offers, bonus notifications, and product updates where you have opted in to receive such communications. You may opt out at any time via your Account settings or by contacting support;
• Legal Claims: Establishing, exercising, or defending legal claims in connection with disputes or regulatory proceedings.

Under the Data Privacy Act of 2012, pc666 relies on the following legal bases for processing your personal data:

• Contractual Necessity: Processing required to perform our obligations under the pc666 Terms & Conditions, including account management, payment processing, and game delivery;
• Legal Obligation: Processing required to comply with PAGCOR licensing obligations, AML reporting requirements, NPC directives, and other applicable Philippine law;
• Legitimate Interests: Processing necessary for pc666's legitimate interests in preventing fraud, securing the Platform, improving services, and protecting the rights of other players — where these interests are not overridden by your privacy rights;
• Consent: Processing for marketing communications and certain non-essential cookie categories, where you have freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

pc666 does not sell or rent your personal data. We share your data only in the following circumstances and only to the extent necessary:

• Service Providers (Personal Information Processors): KYC and identity verification providers; payment processors (GCash, PayMaya, Bancnet, and affiliated banks); fraud detection and AML compliance vendors; cloud infrastructure providers; customer support platform operators; email and SMS service providers; and analytics and platform monitoring vendors. All processors are bound by data processing agreements restricting use of your data to specified purposes;
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), and other competent Philippine government bodies where disclosure is required by law or lawful order;
• Law Enforcement: Philippine law enforcement agencies where disclosure is required pursuant to a lawful court order, subpoena, or other legal process;
• Business Transfers: In connection with a merger, acquisition, asset sale, or restructuring of pc666, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections;
• With Your Consent: In any other circumstances where you have provided prior explicit consent to the specific disclosure.

pc666 uses cookies and similar tracking technologies when you access the Platform. Cookies are small text files stored on your device that help the Platform function correctly and allow us to understand how players use the site.

pc666 uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the operation of the Platform, including session management, authentication, and security features. These cannot be disabled without breaking core Platform functionality;
• Functional Cookies: Enable personalisation features such as remembered language preferences, lobby layout, and recently played games;
• Analytics Cookies: Collect aggregated, anonymised data about how players navigate the Platform, helping us improve usability and performance. pc666 uses internal analytics tools and may use privacy-compliant third-party analytics;
• Marketing Cookies: Used to deliver relevant promotional content. These are only activated with your explicit consent, which you may provide or withdraw at any time through the cookie preference centre accessible in your Account settings.

You can control non-essential cookies through your Account cookie preferences, or through your browser's privacy settings. Disabling strictly necessary cookies will impair your ability to use the Platform.

pc666 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, unless a longer retention period is required or permitted by applicable law.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification. Anonymised, aggregated data may be retained indefinitely for statistical analysis and platform improvement purposes.

pc666 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and pc666 servers;
• Encryption at rest for sensitive data stored in pc666 databases;
• Role-based access controls limiting internal access to personal data to authorised personnel only, on a strict need-to-know basis;
• Bcrypt or equivalent one-way hashing for all stored passwords — pc666 staff cannot read your password;
• Regular third-party penetration testing and vulnerability assessments;
• Multi-factor authentication for internal systems access by pc666 staff;
• Incident response and breach notification procedures aligned with NPC Circular 16-03.

While pc666 implements strong security measures, no system is entirely immune to security risks. In the event of a personal data breach that poses a real risk to your rights and freedoms, pc666 will notify you and the NPC within 72 hours of becoming aware of the breach.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by pc666:

To exercise any of the above rights, contact pc666's Data Protection Officer using the details in Section 14. Requests will be acknowledged within 5 business days and fully responded to within 30 calendar days. Where the request is complex or involves a large volume of data, an extension of up to an additional 30 days may apply, with advance notice provided.

The pc666 Platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR's minimum gambling age requirements for the Philippines. pc666 does not knowingly collect, process, or retain personal data relating to individuals under 21 years of age.

If pc666 becomes aware that personal data has been collected from a person under 21 years of age without age verification having been completed, such data will be deleted promptly and the associated account will be suspended in accordance with the pc666 Terms & Conditions.

pc666 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, PAGCOR regulatory requirements, or NPC guidance. When we make material changes to this Policy, we will notify registered players via their registered email address or via a prominent notice displayed on the Platform at login.

The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. We encourage all players to review this Policy periodically to stay informed of how pc666 protects their personal data.

Continued use of the pc666 Platform after the effective date of any update constitutes acknowledgement of the revised Policy. If you do not agree with changes to this Policy, you should cease using the Platform and may request account closure by contacting customer support.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by pc666, please contact our Data Protection Officer through the following channels:

• Email (DPO): [email protected] (plain text — not a clickable link)
• General Support Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 through your pc666 Account dashboard
• FAQ: Visit pc666.one/faq for answers to common account and privacy questions

You also have the right to submit a complaint or inquiry directly to the Philippine National Privacy Commission (NPC) if you believe your data privacy rights have been violated. The NPC can be reached through its official government channels.